SCORM Compliant Package-HLTENN035 Practise nursing within the Australian health care system Training and Assessment Strategy aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures HLTAID011 Provide First Aid FWPHAR3204 Operate split flail and wood chipper fed by mobile machine If you require RPL Kits with comprehensive benchmarking

For students wishing to continue on to further academic study

mark and cut uncomplicated fabrics and lays MSTCL2008 Finish garment production If you require RPL Kits with comprehensive benchmarking

implement and test enterprise communication solutions ICTNWK562 Configure internet gateways If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-HLTENN035 Practise nursing within the Australian health care system Training and Assessment Strategy aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.